Refund policy

Due to the nature of food products, we follow strict quality standards. However, customer satisfaction remains our priority.

Return Eligibility

Returns may be accepted only in the following cases:

• Damaged product received
• Incorrect product delivered
• Packaging tampered during delivery

Customers must notify us within 48 hours of delivery with photos of the product.

Refund Process

After verifying the issue, we may offer:

• Replacement of the product, or
• Refund to the original payment method

Refunds are usually processed within 5–7 business days.

Non-Returnable Items

For hygiene and safety reasons, products that have been opened or consumed cannot be returned.